Terms and conditions

These terms and conditions ("Terms") govern your use of the I&S Auto Merc Spares online store ("Store") and the purchase of products from the Store. By accessing the Store and making a purchase, you agree to be bound by these Terms. Please read them carefully before placing an order.

  1. Product Information: 1.1 We strive to provide accurate and up-to-date information about our products, including descriptions, specifications, and pricing. However, we cannot guarantee the complete accuracy of all information. If you come across any errors or discrepancies, please contact us for clarification. 1.2 Product images displayed on the Store are for illustrative purposes only. The actual products may vary slightly in appearance.

  2. Pricing and Payment: 2.1 All prices displayed on the Store are in South African Rand (ZAR) and are inclusive of applicable taxes, unless otherwise stated. 2.2 We reserve the right to change the prices of products at any time without prior notice. However, once you place an order, the price will remain fixed for that specific order. 2.3 Payment for products must be made in full at the time of placing the order. We accept various payment methods as indicated on the Store. All payments are subject to validation and authorization by the payment provider.

  3. Order Acceptance: 3.1 Placing an order on the Store does not guarantee acceptance of the order. We reserve the right to accept or decline any order for any reason, including product availability, pricing errors, or suspicion of fraudulent activity. 3.2 Upon receipt of your order, we will send you an email confirmation with details of the order. This confirmation does not signify acceptance of the order; it is simply an acknowledgement of receipt.

  4. Delivery: 4.1 We offer nationwide delivery within South Africa. Delivery times may vary depending on your location and product availability. 4.2 The delivery cost will be calculated and displayed at the checkout based on the shipping address and the weight or dimensions of the products. 4.3 We aim to ensure prompt delivery, but we cannot be held responsible for any delays or damages caused by the courier or shipping service provider.

  5. Returns and Refunds: 5.1 We take pride in providing high-quality products. If you receive a defective or incorrect item, please contact us within 7 days of receiving the product to arrange for a return or exchange. 5.2 Products must be returned in their original condition, unused and in their original packaging, along with any accessories or documentation included. 5.3 Refunds will be issued in the same form as the original payment within a reasonable timeframe after the returned products are received and inspected.

  6. Limitation of Liability: 6.1 To the extent permitted by law, we shall not be liable for any indirect, consequential, or incidental damages arising out of or related to the use of the Store, including but not limited to loss of profits, data, or business opportunities. 6.2 Our total liability for any direct damages arising from the purchase of products through the Store shall not exceed the total amount paid for the specific order in question.

  7. Governing Law and Jurisdiction: 7.1 These Terms shall be governed by and construed in accordance with the laws of South Africa. 7.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

By using the I&S Auto Merc Spares online store and making a purchase, you acknowledge that you have read, understood, and agree to abide by these Terms and conditions.